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Support raw HTML in inbox signature#30

Currently in order to add a dynamic email signature I must create it as an attribute and then add that attribute to any outgoing emails.

The probloem with this is that the email signatures have a lot of html code, so once you’ve added a few people’s signatures and you go to do an import, you end up scrolling forever to get past these lengthy signature attributes!

Why are email signatures not a seperate class of attribute? In fact it should be part of the inbox setup process so that I don’t have to manually add it to a stage.

But at the very least I would like a way to either move these attributes somewhere else so they don’t show up when importing, or either collapse them or hide them.

I only have about 8 inboxes. I can’t imagine what a pain this would be if I have a dozen or more!

4 months ago

it is already in inbox settings? and you can bulk edit them too

4 months ago
4 months ago
Changed the status to
Archived
4 months ago

Sorry, I should have been clearer. I want to add raw HTML into the signature. When I reached out about this some time ago I was told that the signature in the inbox settings does not support HTML and the only way was to add it as an attribute.

That was a good work-around, except for the problem with importing.

Is there now a way to add raw html into the inbox signature? Either way this would be the solution to my issue.

4 months ago

you can (and should) just use the default value of a custom attribute, no need to import those data everytime

4 months ago

I don’t think you’ve understood the issue - or I am not understansing your feedback.

The problem is that the inbox signature does not support HTML, so as per your own support documents, the only way to do this is to create a custom attribute for each inbox and add the HTML code into it as the default value.

The problem is that the custom attribute is then shown, with the full HTML code, in the list of attributes when importing data, so I have to scroll and scroll and scroll to get to the bottom.

The simple thing would to simply support HTML in the inbox signature.

4 months ago
Changed the title from "Email Footer Signatures" to "Support HTML in inbox signature"
4 months ago
Changed the title from "Support HTML in inbox signature" to "Support raw HTML in inbox signature"
4 months ago
Changed the status to
Unassigned
4 months ago

Got it, I renamed the story to reflect the real feature request

4 months ago

PS: you can use only one custom attribute and use {​{​inbox.name}} and other inbox attributes in the raw HTML that you has as default, it will resolves with the correct name. So no need to have one per inbox

4 months ago

Yes, I thought about that, but the signature html also has their title and mobile number in there, which is obviously unique to them. So that doesn’t work. If the inbox settings included entries for things like title and phone numbers then that would work, but it would just be easier to allow raw HTML in the signature box.

4 months ago